Information Technology Services

In order for a network printer to work effectively and consistently on a network, it needs to be set with its own permanent network address. In order to obtain a IP Reservation, you will need to contact the Help desk @ 231-8685, option 1, with the following information.

A ticket will be created with the following information:

• Department Name
• Printer Location (building and room)
• Printer Model
• Inventory Number (is required, even if purchase value is less than minimum)
• If this is a replacement - IP address and inventory number of old printer
• Hardware (MAC) address

If your department is supported by ITS Desktop Support, you may not need the MAC address. Someone from Desktop Support can be dispatched to find this information for you.

Other interesting information

By default, NDSU will assign an IP address from a private address range. It is highly recommended that you set computers to print to the DNS name and not the IP address. This process gives greater flexibility when departments change printers, physically move buildings, and it also enhances security and allows for less use of the public network. Information Technologies will be transitioning all current printers using the public network to the 10.248.x.y network.

ITS will be using a default naming convention for all networked printers. This default DNS name will look similar to:

prn001.xy.ndsu.nodak.edu

prn002.xy.ndsu.nodak.edu

where the xy is the department sub-domain.