To help us better understand the requirements for hosting your application on a server managed by ITS. Please review the following questions and be prepared to answer them prior to signing a service level agreement with ITS. You may need to consult with your software vendor to obtain answers to some of these questions.

1. Will you require assistance from Desktop Support for installing software on your desktops?
2. How many people will use this service?
3. How many desktops will access this service?
4. Will the server host any data that is sensitive in nature (e.g., protected by HIPAA or FERPA)?
5. Does your application encrypt communication between the client and server? Please specify what encryption method is used (e.g., SSL, TLS) and whether encryption can be mandatory.
6. If you answered no to the previous question, does your application require IPSEC to be secure?
7. Does your application enforce strong passwords?
8. Does your application need to be behind a hardware firewall to be secure? Can it be secured with a software firewall alone?
9. What ports need to be open in a hardware or software firewall?
10. Does your application require the use of a database (e.g., Microsoft SQL or Oracle)? Please specify.
11. The customer is responsible for any additional OS license fees such as Windows Server CALS and Microsoft SQL CALS. Does your application require any additional licensing of this kind?
12. If your application requires Microsoft Windows, please answer the following.
    
    • Does your application require Windows file sharing?
    • Does your application require Windows mapped drives?
    • Does your application require end-user accounts on Windows server?
    • What middleware will your application work with for user authentication (e.g., Kerberos, LDAP, Novell eDirectory, Microsoft Active Directory, customizable authentication)?