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Handheld Computer FAQ

What are handheld computers?

These are commonly known as PDAs (Personal Digital Assistants) or "Palms" from the branded Palm Pilot.

What are handheld computers used for?

Most commonly, these electronic devices are used for personal schedules, contact lists, to-do lists, wireless internet access and other programs such as Microsoft Office (for handhelds).

Are handheld computers permitted/supported on NDSU campus?

Yes.

At this time ITS will assist with configuration of handheld devices for users whose computers are also supported by ITS.

How do I know what handheld to purchase?

There is no formula to determine what handheld meets your needs, however, ITS has a list of suggested handheld computers (see the suggested handhelds page) in order to help you make a selection that will be compatible with NDSU applications.

Is there a way for me to back up the data on my handheld?

Syncing your handheld with a desktop is the most common way of backing up data. When configured correctly, all of the data on your handheld can be recovered by syncing with the desktop computer.

Do I need to back up my handheld?

Generally speaking, you should not store data on the handheld that "your life depends on." Handhelds are volatile and could fail or be lost at any moment.

Even so, you may want to back up the handheld so that you can restore it easily in the event of data loss. There are two methods to perform backups.

  • Backup to flash media such as Secure Digital (SD) cards or Compact Flash (CF) cards. Most will automatically guide you through backup when you insert the media into the device.
    • Backups are most effective when stored in a separate location from the handheld computer.
  • Sync to a desktop computer.
    • If you intend to sync calendar, this option will be nearly automatic for you. However, the sync software needs to be configured to sync the items you want backed up.
    • Contact ITS before using your handheld if you want configuration assistance.

Are handhelds safe to store my data on?

One of the most common security problems with handheld computers are the tendency to be lost. Given a sufficient amount of time, an intruder can access data stored on a handheld.

Keys to remember:

  • If you MUST have sensitive data on your handheld, it should be encrypted
  • Never leave the device in a public place
  • Always lock (password protect) the device when not in use
  • Change the password regularly

Last updated: Thursday, December 27, 2007 3:36:44PM

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