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NDSU

Server Operations Assistant

Provide in-depth, effective and timely technical support to all ITS departments requiring physical hosting of servers, network appliances, storage devices and management consoles. IACC and Research I have Server Operations rooms which are environmentally and electrically designed to provide hosting for these types of devices. Work would take place in either of these two areas.

Duties and Responsibilities

  • Monitor environmental conditions in these areas and respond accordingly by either notifying appropriate personnel or correcting the problem.
  • Ensure that all reported problems are appropriately logged and addressed in a timely manner.
  • Assist in the coordination and installation of new servers and support equipment.
  • Provide the Server Operations Manager an accurate set of documentation and ensure that all changes are accurately reported and documented.
  • Assist the Server Operations Manager with the layout and planning of these areas. This includes all hardware racking, mounting apparatus and copper/fiber optic cabling.
  • Ensure that all cabling and equipment is accurately and appropriately labeled.
  • Ensure that all environmental and electrical distribution is in place and functioning properly.
  • Provide backup for the Operations Manager (Possibly on-call duties)

Minimum Qualifications

  • Basic working knowledge of computers.
  • Good people skills
  • Good oral and written communication skills
  • Working knowledge of Visio, Microsoft Word and Excel.
  • Current NDSU enrolled student
  • Valid drivers license

Preferred Qualifications

  • Any verifiable experience working in a Network/Server environment
  • Electronics or electrical background
  • Ability to work alone or be self directed
  • Ability to lift up to 50 pounds

Work conditions of risk

  • Noisy environment
  • Working temperature range 65° - 70° F.
  • Working in confined areas
  • Ladder work

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Last updated: Wednesday, April 08, 2009 5:36:41PM

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