Hours per week: 20-25
Staring Wage: $9.00/hour
Reports to: Classroom Technology Manger
The Classroom Technology Student Manager is responsible for
organizing and supervising the daily activities of the Classroom
Technicians. The student manager reports to, and received direction
from the Classroom Technology Manager. In addition to the following
duties and responsibilities, the Classroom Technology Student
Manager is expected to perform the same duties expected of
Classroom Technicians.
Duties and Responsibilities
- Manage and organize day to day duties of classroom
technicians
- Ensure students carry out duties as assigned
- Ensure students stay self tasking using the Remedy Ticket
System
- Provide expert assistance with problematic issues
- Manage and organize cluster and classroom imaging updates and
installations
- Manage and provide support for employee timeclock system
- Prepare employee payroll twice monthly
- Ensure proper hours are being reported by student
employees
- Provide disciplinary action as needed
- Enforce Classroom Technology, STS, ITS, and NDSU
policies
- Print daily cluster schedules and ensure their proper
placement
- Provide a copy of the schedule to the department web
maintainer for internet deployment
- Provide Training for new employees
- Ensure new employees receive follow up training
Minimum Qualifications for Employment:
- Previous Classroom Technician experience
- Proficient knowledge of computer hardware and operating
systems
- Proficient knowledge of electronics
- Good customer service skills
- Good written and oral communication skills
- Current NDSU student
Preferred Qualifications for Employment:
- Experience in management or other leadership positions
- Experience working with classroom related audio/visual
equipment
- Experience working with cabling and wiring
- Experience troubleshooting problems in a fast paced, high
pressure environment
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